Privacy Policy
COSMO BAE LLC ("Cosmo UK," "we," "us"). Last updated: April 5, 2026.
1) What we collect (Notice at Collection)
- Account & contact: name, email, phone, shipping/billing address, login details.
- Orders & payments: items purchased, order history, and payment status. Card details are handled by our payment processors, not stored by us.
- Device & usage: IP address, device identifiers, browser, pages viewed, referring URLs, timestamps, and approximate location derived from IP.
- Support content: messages and attachments you send to us.
- Cookies/analytics: identifiers and events used to remember preferences and measure site performance.
2) How we use information
- Provide and operate the site, accounts, orders, payments, and delivery.
- Customer support, security, fraud prevention, and debugging.
- Analytics to improve features, content, and performance.
- Send service messages (receipts, account notices). Marketing messages where permitted; you can opt out.
- Comply with legal obligations and enforce terms.
3) How we share information
We share information with:
- Service providers (hosting, payment processing, shipping, email, analytics) acting on our instructions.
- Legal/safety if required by law, to respond to lawful requests, or to protect rights and users.
- Business transfers in a merger, acquisition, or sale of assets.
We do not knowingly sell personal information for money. Some analytics/advertising technologies may be considered “sharing” for cross-context behavioral advertising under certain state laws; see Section 6.
4) Cookies & tracking
We use cookies and similar technologies for essential site functions, preferences, analytics, and (where enabled) advertising measurement. You can control cookies through browser settings; blocking some cookies may affect site functionality. If we offer a cookie preference tool, you can use it to manage non-essential cookies.
5) Retention & security
We keep personal information as long as needed for the purposes described (for example, to fulfill orders, maintain your account, comply with tax/accounting rules, resolve disputes, and enforce agreements). We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is 100% secure.
6) U.S. privacy rights (including California)
Depending on your state (including California under CPRA), you may have rights to: (a) know/access, (b) delete, (c) correct, (d) opt out of sale or sharing for cross-context behavioral advertising, (e) limit use/disclosure of sensitive personal information (if applicable), and (f) not be discriminated against for exercising rights.
To submit a request, contact us using the details below. We may verify your identity and authorize an agent consistent with applicable law. If you prefer to opt out of certain cookies/tracking, use browser controls and any on-site preference tools.
7) Children
Our site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.
8) Changes
We may update this policy from time to time. The “Last updated” date shows when it was revised. Material changes will be posted on this page.